Create a form

You create the form under ⚙️ → Admin → StoreSprint Connect. You can do it on a computer or on your phone.

Before you start: requests end up in a Custom List, and that list must exist before you create the inbox. First create a Custom List, for example “Customer requests”.

1. Go to ⚙️ → Admin → StoreSprint Connect.

2. Click Create new inbox.

3. Choose which custom list the requests should go to.

4. Choose the audience: customers or staff.

5. Should the requests go to a specific department? Choose a department, or the whole store.

6. Design the form: write a welcome message, a description and a thank-you message. On the right you see a preview of how the form looks to the customer.

7. Choose which contact details the customer can leave: name, email and phone number.

8. Click Save.

The form is now ready. The next step is to print the QR code.