How do you ensure the right things get done across a large department store chain? For Åhléns, it's about bringing daily operations together, creating alignment between headquarters and stores, and making it easier to track execution. With StoreSprint, Åhléns has established a consistent way of working that enables faster, more efficient operations and more consistent quality across the entire chain.
From multiple communication channels to one consistent way of working
Running a large department store chain means coordinating information, tasks and activities between headquarters, regional management and stores every day. When communication is spread across multiple channels, it becomes harder to maintain a clear overview of what needs to be done and what has actually been completed.
For Åhléns, this was a challenge in their previous way of working.
Information was shared through email, Teams, weekly newsletters and the intranet. However, there was no centralized way to track whether the right tasks had been completed.
With StoreSprint, Åhléns can bring information and tasks together in one place, ensuring they reach the right stores, departments and employees.
This creates a clearer structure for daily operations, from planning at headquarters to execution on the store floor.
Shortening the path from decision to execution
A key part of how Åhléns uses StoreSprint is the ability to track execution in real time.
When a task is assigned, headquarters can see what's been completed and quickly identify anything that remains unfinished. This makes it easier to address deviations without spending time on manual follow-up across different communication channels.
On the store floor, daily work also becomes more straightforward. Employees can, for example, document an issue with a photo, assign the task to the right person and follow it through to completion.
This shortens the path from information to action, while making both execution and reporting a natural part of daily operations.
Better visibility enables better leadership
For regional managers, a consistent way of working also creates new opportunities to support stores.
With a consolidated overview of operations across the region, it becomes easier to identify what's working well, where additional support is needed and which actions should be prioritized.
"
As a Regional Manager, StoreSprint gives me a clear overview of how work is progressing across our department stores. I can track execution, see what's been completed and identify where additional support is needed. This allows me to work more proactively, set the right priorities and better support and coach our stores."
Mickey Hondo
Regional Manager
This means follow-up is no longer just about checking what has been completed. It also becomes a tool for more proactive leadership.
A shared foundation for the future of retail operations
For retail chains, digital transformation isn't just about replacing manual processes with digital tools. It's about creating better conditions for the entire organization to work toward the same goals.
Åhléns demonstrates how a shared structure can simplify collaboration between headquarters, regional management and stores. When information, execution and follow-up are connected, it becomes easier to make decisions, set priorities and ensure consistent quality across the entire chain.
This is also the foundation for StoreSprint's continued development: shortening the path from decision to action and creating new opportunities for faster, more efficient and more intelligent retail operations.
Watch the video and hear the Åhléns team share their experience with StoreSprint.
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