We’ve made an update to how accounts are managed in the system to make it easier to give the right level of access to the right people – whether they're using a shared device or need admin permissions.

What is an account?
An account is linked to a personal email address and is used by team members who wants to work on their personal device or need higher-level access – for example, to manage users, create tasks, or handle devices. Team members who don’t need an account can log in via a shared device – no email or password required. Perfect for something like an iPad at checkout.

This update means:
- Easier management of roles and responsibilities
- Making it easier for new stores to get started

If you have any questions, we recommend starting with the guide below: “Invite new users” – or just get in touch if you'd like some extra help. We're happy to assist!