“It has contributed to more efficient processes, better decision support, and fewer communication errors.”

“It has contributed to more efficient processes, better decision support, and fewer communication errors.”

Christina Gordon Rusta StoreSprint
Christina Gordon Rusta StoreSprint

Christoffer Bergkvist

Head of IT Architecture

Interview with Christoffer Bergkvist, Head of IT Architecture Rusta

Interview with Christoffer Bergkvist, Head of IT Architecture Rusta

What did you see as the most important reason for Rusta needing a tool like StoreSprint?


StoreSprint fills gaps where we didn’t have adequate system support for some of our operational processes in the stores. It replaces parts of our ERP that face store staff, with a faster and better interface. Digitalization and efficiency at their best.

What has the implementation of StoreSprint meant for Rusta from a technical perspective?

It’s been easy to connect our existing systems to StoreSprint. User management through Entra ID has worked well, and the smart feature of connecting new handheld devices via QR code has made logging in something you don’t even have to think about. Through our integration platform, we’ve easily been able to send and receive data via StoreSprint’s well-documented APIs.


What business value have you seen since introducing StoreSprint?

It has contributed to more efficient processes, better decision support, and fewer communication errors.



If you were to describe StoreSprint as an investment – how would you define the return (ROI)?

StoreSprint started as a tool to stop printing paper and save the environment. What we’ve seen is increased efficiency and a tool for our store employees that we can grow with and continue developing. I see StoreSprint as a strategically important solution for digitizing and streamlining many of our operational processes in the stores.

It’s a big efficiency boost for administration. We free up time for customers, we free up time for training. Right now, we’re saving about an hour per day [per warehouse]. That’s a lot of hours, and there’s still more potential to find.

Christina Gordon

Head of Group Sales Operations

Rusta

Christina Gordon Rusta StoreSprint

I think one of the keys to why we managed to roll out so quickly and broadly was that StoreSprint always wanted to stay close to the shop floor where things were actually happening, and listen to the people who were actually going to use the tool.

Samuel Trönndal

IT Management Consultant

Rusta

Samuel Trönndal StoreSprint Rusta

We work in a completely different way with StoreSprint today, and it really makes our everyday work easier.

Saga Persson

Deputy Store Manager

Rusta

Rusta StoreSprint

It brings us closer, because we can cooperate. We save money, and we save time. It really makes everyday much easier.

Ulla

Store Manager

Rusta Gjøvik

Samuel Trönndal StoreSprint Rusta

Now we have all the answers in our pocket, we’re more efficient, we gain a sense of teamwork, and we save 3.4 million sheets of A4 paper every year.

Christina Gordon

Head of Group Sales Operations

Rusta

Christina Gordon Rusta StoreSprint

The money we pay for StoreSprint every month is returned many times over as it helps us reduce errors, increase quality and improve our profitability.

Thomas Widlund

Franchise Owner

Ica Supermarket

thomas widlund

It has become much easier to follow up on operations and ensure that routines and tasks have been carried out correctly and with the right quality.

Moa

Restaurant Manager

Mc Donalds Sweden

What I really value in the structure StoreSprint brings is that we become less dependent on individuals, and we create better conditions to follow up on customer value–driven activities in real time. That’s always a challenge.

Rasmus Schaffert

Store Owner

ICA Maxi Österåker

Samuel Trönndal StoreSprint Rusta

StoreSprint helps us visualise and follow up on issues in operations. It also provides useful graphs and statistics, so we don’t have to go through piles of paper checklists to get insight into operations.

Stefan Norberg

Store Manager

ICA Maxi

Samuel Trönndal StoreSprint Rusta

This is the foundation we need for digital store and chain operations and is truly embraced by our stores.

Jacob Brandberg

Head of Sales & Operations Development

Coop

Samuel Trönndal StoreSprint Rusta

We become more efficient as a team.

Måns

Store Manager

Rusta Umeå

Samuel Trönndal StoreSprint Rusta

Our collaboration with Maxi Öst has always focused on development and improvement. That sets it apart from many other suppliers who are more focused on price and volume. So far, StoreSprint hasn’t disappointed us. Many of the updates and improvements implemented come directly from the Maxi Öst group.

Rasmus Schaffert

Store Owner

ICA Maxi Österåker

Samuel Trönndal StoreSprint Rusta

StoreSprint helps us make fewer errors, aligns our staff and makes us overall more efficient.

Fredrick Löf

Business Developer Operations

Coop

Samuel Trönndal StoreSprint Rusta

It has helped us a lot, especially regarding visualisation and clarity in operations.

David

Store Manager

ICA Supermarket

Samuel Trönndal StoreSprint Rusta

We love it. There’s so much communication and constant activity in the store, and we always need to stay sharp. StoreSprint is so dynamic, so relevant and incredibly user-friendly. Honestly, it’s the best thing that’s happened to us.

Emelie

Store Manager

ICA Nära Effkå

Samuel Trönndal StoreSprint Rusta

Use it! It is really easy to use.

Jani

Store Manager

Rusta Häämenlinna

Samuel Trönndal StoreSprint Rusta

It’s brought a sense of calm to the store. You know what’s expected of you each day. It feels great to check things off, get a little emoji, and leave work with a good feeling.

Joakim & Felicia

Franchise Owners

ICA Nära Haga

Samuel Trönndal StoreSprint Rusta

We definitely recommend StoreSprint, to everyone. It runs like clockwork.

David

Market Manager

ICA Stormarknad

Samuel Trönndal StoreSprint Rusta

It is easy to use and adapted very well for store operations

Johan Gothnell

Store Manager

Mio Furniture

Samuel Trönndal StoreSprint Rusta

User-friendly, easy to learn, easy to adapt. StoreSprint has been great for us.

Ralph Flander

Sales Manager

Stora Coop Bromma

Samuel Trönndal StoreSprint Rusta

Onboarding was great! Everyone picked it up by themselves and got engaged instantly.

Amanda Järpemo

Store Worker of the year

ICA Maxi

Samuel Trönndal StoreSprint Rusta

StoreSprint is hands down my favorite tool for store checks.

Peter Tägtström

Regional Manager

Coop

Samuel Trönndal StoreSprint Rusta

It helps supervisors keep better track and not forget which tasks need to be done.

Tanvir

Business Manager

Mc Donalds Sweden

Samuel Trönndal StoreSprint Rusta

It is very nice not having to print out a bunch of papers every day

Julia

Restaurant Manager

Mc Donalds Sweden

They liked it from the start. They immedialety see what I mean [with images & instructions] so it's easier for them.

Åsa

Store Manager

Rusta Eslöv

Samuel Trönndal StoreSprint Rusta

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