Operational Intelligence

Your Chain,
Your Brain

The world’s leading operations platform for retail, powered by Operational Intelligence.

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Intelligent operations at scale.

Identify patterns and blind spots

Reveal what’s working, what’s not, and where to focus.

Deploy with precision

Roll out improvements based on real-world data.

Optimise in real-time

Adapt fast with live data, not gut feeling.

Intelligent operations at scale.

Identify patterns and blind spots
Deploy with precision
Optimise in real-time

Instant Insights from
every corner of your chain

Identify trends Automatically
Tap into live operational data across your entire chain to reveal patterns, surface trends, and detect inefficiencies, automatically.

-18% fewer issues in category

Poor Signage

Recomendations

Increase Staffing Coverage during Peak Hours

Ensure compliance with key routines

Monitor customer satisfaction and queue impact after implementing changes.

Smart image categorisation
Analyse store images to detect recurring issues and uncover visual patterns across locations.

Clean Up

130

Shelf Gaps

67

Poor Signage

122

Follow up made simple
Understand progress at a glance. See what’s been done, where you're falling behind, and who’s driving results

Deploy & Optimise what matters

Measure the impact of operational changes across stores, benchmark operations and external data sources. So you can scale what performs and adjust what doesn’t.
Benchmarking & Network Effects
Measure the impact of operational changes across stores using A/B testing and benchmarking

Trending down

Store B

Store B (Underperforming)

Sales vs Budget

421,000

-15%

Differences Compared to High-Performing units

Routine Completion

67%

Staff Per Shift

6 (-25%)

Customer Satisfaction

3.9 ⭐️

Checkout Queue Time

5.8 min avg

Store A (High Performing)

Sales vs Budget

520,000

+4%

Differences

Routine Completion

92

Staff Per Shift

8 (-25%)

Customer Satisfaction

4.6 ⭐️

Checkout Queue Time

2.5 min avg

Deploy Initiatives
See the actual impact of operational initiatives you take

New Routine Initiative

Old Version

112 Stores

Completion

87%

Updated Version

93 Stores

Completion

92%

Issues

13% Less

Develop operations with external data
Bring siloed data into the loop. Use external systems to sharpen your operational view and take better action.

Understaffed

High Sales Demand

130%

Checkout Queue Time

5.8 min avg

Customer Satisfaction

3.9 ⭐️

Remove manual labour
for managers & frontline workers

Back office suggestions
Make it easier to develop your chain with recommended actions from your data.

Recurring Issues

“Problems With Signs”

321 This Week

Wrong Pricing

Display Missing

Signage Printer not working

Broken sign

Consider adding a recommended routine to work proactively

Signage Review (Weekly)

Add to 34 units

Generate content based on your chain
Generate instructions and routines based on your guidelines and remove manual labour.

Add instructions

Add instructions

Generate

Add Task Suggestions

Add Task Suggestions

Generate

Help frontline execute
Do the right things without the need of a manager with smart suggestion & creation based on store needs and employee data

Recommended Actions

Your Shift

08:30-12:00

Utility Team

Empty Bin At Recycling station

Customer impact: High

Replenish shopping baskets at entrance

Customer flow affected

Fix pricing label mismatch in dairy section

Risk of incorrect sales

Generated Todo

Out Of Stock: Replace Product

Remove Signage and Update Promotion

Replace Empty area with Similar Product in stock

Recommended #31431 Or #12319

Attached Product Info

Out Of Stock

3

No time to explain
Get automatic descriptions and tags based on images and inputs

Overfilled Bins

Improper Sorting

Obstructed Access

Utilise data from multiple
sources to enhance intelligent results

KPI & BI

Communications

People & HR

Product data

Customers

Hardware

Today

Turn data into real-world impact.

Solutions

Eng

Get Started